Videos
Enjoy our collection of brief training videos. You can also visit Zena’s channel on YouTube.
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Conflict Styles for Mediators
The five styles of conflict resolution are helpful to categorize clients. But what should mediators do to help move them toward collaboration? Zena Zumeta, well-known mediator and mediation trainer, goes through the styles and identifies successful mediator interventions for each style.
- Conflict Styles for Mediators 1: Competers
- In this first video in her series on styles of conflict resolution, Zena Zumeta talks about the Competers.
- Conflict Styles for Mediators 2: Accommodators
- In the second video in her series on styles of conflict resolution, Zena Zumeta talks about the Accommodators.
- Conflict Styles for Mediators 3: Avoiders
- In her third video in the series on styles of conflict resolution, Zena Zumeta talks about the Avoiders.