About Mediation

Mediation is a process in which a neutral third party helps those trying to resolve issues between them to find mutually agreeable resolutions. The mediator does not make decisions or recommendations about the outcome. Rather, the mediator assists with communication, understandings, and creative problem solving.

The mediation process

  • Supports non-adversarial approaches to resolving conflicts.
  • Helps both parties understand the issues.
  • Develops creative solutions, geared to the specific needs of each person.
  • Keeps control in the hands of the parties involved, rather than with outside individuals, agencies or authorities.

Visit our Resources page for information on becoming a mediator, styles of mediation, and a list of relevant organizations and books.

If you are interested in mediation services, please call (800) 535-1155 or (734) 663-1155.

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